Customers
Customers
PCS has given us control on our compliance system, especially for audit. We're able to get all our items together in a very structured fashion. We also get to see, are we compliant and are we meeting our criteria standards. Having that in one place is a lot easier for us to not only graph it but to actually do the analysis on it.
Some of the best engineering classes that I've done. They’re not only knowledgeable but they're energetic.
You don't just have a bunch of people just sitting in a room. They're actually learning something and AI brings that engagement.
American Innovations enables me to support the PCS product. I am able to solve about 70% of technicians’ questions, but when I get into something I need support on, AI's a phone call or email away.
With PCS, we have enabled our corrosion folks to be able to take readings, transition that into the PCS application, that then goes to the server for long-term care and feeding of reports.
American Innovations is incredible at listening to feedback and following through on it, to help not only us in the IT world, but of course the corrosion technicians in the field.
I have learned a lot about corrosion over the years. Not everybody listens to the future of IT when it has to do with corrosion, but they can see that, oh, this IT guy is thinking about how my folks out in the field are using this, the pain and suffering that they may have in getting their values and readings from point A to point B I found a great value for this.